Information We Collect

We collect information you provide directly to us when you create an account, use our financial management tools, or communicate with our support team. This includes your name, email address, phone number, and business information necessary for delivering our services.

Additionally, we automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our platform. This helps us improve your experience and ensure our services work properly.

• Personal identification information (name, email, phone number)
• Business and financial data you input into our tools
• Communication records and support interactions
• Technical data and usage analytics
• Device and browser information

How We Use Your Information

Your information helps us provide, maintain, and improve our financial communication and management services. We use it to process your requests, send important updates about your account, and provide customer support when you need it.

We also analyze usage patterns to enhance our platform's functionality and develop new features that better serve our users' needs. However, we never sell your personal information to third parties or use it for purposes unrelated to our core services.

• Deliver and maintain our financial management services
• Process transactions and manage your account
• Provide customer support and respond to inquiries
• Send service updates and important notifications
• Improve our platform based on user feedback and usage data
• Ensure security and prevent unauthorized access

Information Sharing and Disclosure

We only share your information in specific, limited circumstances. This includes sharing with trusted service providers who help us operate our platform, such as cloud hosting services and payment processors. These partners are contractually required to protect your information and use it only for the services they provide to us.

We may also disclose information if required by law, to protect our rights and users' safety, or in connection with a business transaction like a merger or acquisition. In such cases, we ensure appropriate safeguards are in place to protect your privacy.

• With service providers who assist in platform operations
• When required by law or legal processes
• To protect rights, property, and safety of users
• In business transactions with appropriate privacy protections
• With your explicit consent for specific purposes

Data Security and Protection

We implement robust security measures to protect your personal and financial information. This includes encryption of data in transit and at rest, regular security audits, and restricted access controls. Our team receives ongoing training on data protection best practices.

While we work hard to protect your information, no method of transmission over the internet is completely secure. We continuously monitor and update our security practices to address emerging threats and maintain the highest standards of data protection.

• End-to-end encryption for sensitive data transmission
• Secure data storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection protocols
• Multi-factor authentication for account access
• Continuous monitoring for suspicious activities

Data Retention and International Transfers

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically retained while your account is active and for a reasonable period afterward to comply with legal obligations and resolve disputes.

As we operate internationally, your information may be transferred to and processed in countries other than South Korea. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights, including contractual protections and adherence to recognized privacy frameworks.

• Active account data retained during service provision
• Inactive accounts purged after 24 months
• Legal compliance data kept as required by law
• International transfers protected by privacy safeguards
• Regular data purging and cleanup processes

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and help us understand how our services are used. These include essential cookies needed for basic functionality, analytics cookies that help us improve our platform, and preference cookies that remember your settings.

You can control cookie settings through your browser, though disabling certain cookies may affect some features of our platform. We respect your choices and provide clear options for managing your cookie preferences.

• Essential cookies for platform functionality
• Analytics cookies for service improvement
• Preference cookies for personalized experience
• Security cookies for fraud prevention
• Browser-based cookie management options

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email or by posting a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates indicates your acceptance of the revised terms.